Prospect has a dedicated Family Services team who guides residents in creating an individualized plan to move on to permanent housing. This support is provided by Case Managers who work one-on-one with each family, Client Care Coordinators (social workers) who provide more specialized assistance, trainings, and referrals, and Housing Specialists who focus on housing needs—from apartment referrals to voucher application assistance.

Residents have access to on-site food pantries that help meet immediate needs, as well as DOE liaisons who support families with school enrollment, attendance, and other education-related services. On-site substance use treatment services are also available through Camelot.

Career-training services provide residents with employment workshops that include resume preparation, interview coaching, and job referrals.