Family Services is at the core of the support that HFH provides. Saratoga has a dedicated Family Services team who guides residents in creating an individualized plan to move on to permanent housing. This includes a Director of Family Services, Case Managers who work one-on-one with each family, Client Care Coordinators (social workers) who provide more specialized assistance, trainings, and referrals, Housing Specialists who focus on housing needs—from criteria for housing subsidies to apartment referrals, and Employment Specialists who help with resumes and job searches in the on-site computer labs.